We discuss existing rental agreements with tenants in a timely manner before the end of the tenancy and extends them wherever possible. Renovation and refitting work is coordinated with the terms of leases so that it can be carried out when premises are not in use.
In 2021, many tenants were affected by the impact of COVID-19. The asset management team at Swiss Prime Site Immobilien maintained intensive, direct contact with the companies during this exceptional situation and processed their requests for rent reductions or extensions. Swiss Prime Site implemented individual assessments and measures to help mitigate the financial difficulties faced by its customers, enabling it to prevent any additional vacancies and even improve the vacancy rate compared with the previous year.